Industrial Commission Online Network Injured Worker Guide
- Who can use ICON?
- How do I log in to ICON?
- What if I have problems logging in?
- How do I get a password?
- What if I never receive my password?
- How do I change my password?
- What if I forgot my password?
- What information can I access on ICON?
- What if I find incorrect information?
- What are Interpretive Services?
- How do I request an interpreter online?
- How do I request a cancellation online?
- How do I request a continuance online?
- Why can't I access my Claim Detail page?
- How do I open and print claim correspondence?
- What can I request online?
- How do I submit an appeal/objection online?
- Why can't I appeal some IC Orders?
- How do I know my online request was submitted?
- How do I view documents?
- How do I view documents for heardwith and reference claims?
- How and when can I contact your IT Helpdesk?
- What are the IC document submission guidelines?
- How do I change my contact information?
How do I view documents?
There are two views for documents in a claim. A view for all documents and a view of documents determined to be relevant/needed for a specific hearing. Documents can be moved to the "hearing folder" by placing a checkmark in the box left of the document and then clicking the button at the bottom of the screen, Add to Hearing Folder. Documents can be categorized and viewed by class and document type. Documents can also be sorted by clicking the underlined column headings.