Industrial Commission Online Network Injured Worker Guide
- Who can use ICON?
- How do I log in to ICON?
- What if I have problems logging in?
- How do I get a password?
- What if I never receive my password?
- How do I change my password?
- What if I forgot my password?
- What information can I access on ICON?
- What if I find incorrect information?
- What are Interpretive Services?
- How do I request an interpreter online?
- How do I request a cancellation online?
- How do I request a continuance online?
- Why can't I access my Claim Detail page?
- How do I open and print claim correspondence?
- What can I request online?
- How do I submit an appeal/objection online?
- Why can't I appeal some IC Orders?
- How do I know my online request was submitted?
- How do I view documents?
- How do I view documents for heardwith and reference claims?
- How and when can I contact your IT Helpdesk?
- What are the IC document submission guidelines?
- How do I change my contact information?
How do I open and print claim correspondence?
All claim correspondence on your Claim Detail page is available in PDF format, which requires Adobe Reader to open and view. If you do not have Adobe Reader, you can download it here for free.
All the claim-related PDF documents are presented in legal size format. If you would like to print the documents onto letter-sized paper, you must select the "Fit to page" option from your printer dialog box.
Please note: Some people may get a blank screen when they open a PDF document from this site. This could be due to the version of your browser, Adobe software, operating system, or a combination of all three. If you see a blank screen when you open a document, we suggest that you upgrade to the latest version of Adobe Reader. In most cases this will resolve the problem. If you still cannot see the documents after upgrading, please call our IT Helpdesk for assistance at 614-644-6595 (local) or 877-218-4810 (toll-free) during normal business hours.