Industrial Commission Online Network Injured Worker Guide

What if I have problems logging in?

If you receive an error message after hitting the "Submit" button on the Injured Worker Login page, you should first double-check and re-enter your information, paying careful attention to formatting and case:

  • Passwords are case sensitive.
  • Claim numbers must be formatted exactly as shown on your IC or BWC documentation and include all dashes (00-111111 is not the same as 00111111).
  • Social Security number can be entered with or without dashes between the sets of digits (111-22-3333 or 111223333).

If you are entering your information correctly and still receive errors, you should call the IT Helpdesk for assistance at 614-644-6595 (local) or 877-218-4810 (toll-free) during normal business hours.