DOWNTIME NOTICE: ICON will be unavailable all day Saturday, November 6 and Sunday, November 7 due to scheduled maintenance.
NOTICE: Updated Waiver Guidance (UPDATED 7/2/2021). Please click here for additional information.
To protect your privacy, ICON now requires that Injured Workers (IW) use a password to access their claim information online. Your IW password may be obtained by selecting the "I don't have a password" login option below.
For your convenience, ICON allows you to submit online appeals and objections with or without a password. We suggest you use an IW password if you have one, as it enables you to review and update claim information.
ICON Availability: ICON is available all the time except: 12:00 AM to 12:30 AM Monday-Saturday, and 12:00 AM to 12:00 PM Sunday except for scheduled maintenance.
Forgot your Password? Visit our Forgot My Password page.
Need help with ICON? See our Guide to ICON.
Trouble logging in? See our Guide to ICON or call our IT Helpdesk for assistance at 614-644-6595 (local) or 877-218-4810 (toll-free) between the hours of 8:00 and 5:00 Mon-Fri.
Please note: You will need Adobe's Acrobat Reader software to open and print claim-related documents. If you do not have Acrobat Reader, you may download it here for free.