For general customer service inquiries, please email our staff at AskIC@ic.ohio.gov.
Main Customer Service Information
Customer service hours of operation: Monday - Friday, 8:00am - 5:00pm.
Local Office Information
There are 12 office locations throughout Ohio. Five of these offices are regional and administrate all of the district offices. Are you unsure which IC office serves your area? View the county map to determine the correct office.
Additional Contact Information
It is the policy of the Ohio Industrial Commission (IC) to provide and maintain exemplary customer service through proactive, effective and continuous sharing of information. IC employees shall display a professional and courteous demeanor and be appropriately responsive in a respectful, impartial manner when interacting with injured workers, representatives, employers, coworkers, vendors or other members of the general public. Rudeness or disrespect in dealing with injured workers, representatives, employers, coworkers, vendors and other members of the general public will not be tolerated.