Industrial Commission Online Network Representative Guide



What if I have problems logging in?

If you receive an error message after hitting the "Submit" button on the Representative Login page, you should first double-check and reenter your information, paying careful attention to formatting and case:

  • Passwords are case sensitive.
  • Rep IDs must be formatted exactly as assigned and include all dashes (000-11 is not the same as 00011).

If you are entering your information correctly and still receive errors, please call our IT Helpdesk for assistance at 614-644-6595 (local) or 877-218-4810 (toll-free) during normal business hours.