Industrial Commission Customer Service

Media Contacts

If you are a member of the press and you have questions, please contact the Communications Department at 614-752-9222 or

Non-media requests should be directed to our Customer Service Department.

Commissioner Photos
Commissioner photographs are available for download. Click on the links below for JPEG files.

Jim Hughes, Chairman

Karen L. Gillmor, Ph.D., Member

Daniel J. Massey, Member 


ICON is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.


We're here to help! Call, fax or email us at with questions and concerns.


Download individual PDFs of IC forms.

IC Policies

Get the information you need to comply with IC rules, resolutions, policies and guidelines.

The Appeals Process

Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.