Industrial Commission General Information

IC Fact Sheets

Think of IC Fact Sheets as crib sheets about the Industrial Commission (IC). Our fact sheets give you a condensed version of the info that you need to understand the disputed claims process. Each Fact Sheet details a specific process area, contains a question and answer section, and provides Customer Service contact information. For a list of all IC locations, visit the Office Locations link in the Quick Links area of this Web page.

NOTE: Adobe Acrobat Reader is required to view the Fact Sheets. If you do not have Adobe Acrobat Reader, you may download it here for free. If you need to request hard copies of the Fact Sheets, contact Customer Service.

Your Rights - A close-up look at your rights and benefits in the IC system.

Pre-Hearing Procedures - Walk through the duties of a hearing administrator to understand what occurs before the hearing including continuances, compliance letters and pre-hearing conferences.

Hearing Process - A step-by-step guide to the hearing process.

Medical Examinations - Understand the necessity and process of medical examinations.

Rule-Making Process - Learn how the rules are created that govern the agency.

Permanent Total Disability - Find out about the IC's PTD guidelines and how to apply.

Legislative and Customer Service - Discover the ways we are working to help you and elected officials.

Public Records Policy and Procedures - Read how to request public records from the IC.



ICON is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.


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Download individual PDFs of IC forms.

IC Policies

Get the information you need to comply with IC rules, resolutions, policies and guidelines.

The Appeals Process

Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.