Beginning, March 20, 2025, all hearings set in Lima will be conducted virtually via Webex. Continuances will be granted to those parties who request in-person hearing attendance. The Industrial Commission is actively working to secure a new physical location for in-person hearing attendance and will provide updates as they become available.

To protect your privacy, ICON requires that Injured Workers (IW) use a password to access their claim information online. Your IW password may be obtained by selecting the I don't have a password login option below.

ICON is available all the time except: 12:00 AM to 12:30 AM Monday-Saturday, and 12:00 AM to 12:00 PM Sunday for scheduled maintenance.

If you have technical questions relating to ICON, contact our IT Helpdesk at 614-644-6595 (local) or 877-218-4810 (toll-free). Our IT Helpdesk staff is available to answer your questions from 8:00 AM to 5:00 PM Eastern Time Monday - Friday (excluding state holidays).