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Friday, December 16, 2011

IC Commissioners Can Now Sign Orders Electronically
Electronic Signatures Will Lead to Faster Orders

COLUMBUS – In an effort to increase efficiency and produce orders in a more timely manner, the Industrial Commission of Ohio (IC) announced today that IC Commissioners can now sign hearing orders electronically.

“The IC has always been on the cutting edge of new technology,” Chairman Karen Gillmor said. “With the launch of electronic signatures, Commissioners will be able to efficiently and swiftly sign an order, which means quicker orders for our customers.”

With the implementation of electronic signatures for discretionary appeals, Commissioners will soon have the option to sign the orders remotely. In the near future, the Industrial Commission Online Network (ICON) will allow Commissioners to access and sign orders from a personal computer, MacBook, iPad or Android Tablet.

Each electronic signature is password protected to ensure maximum security.

“By having the capability to sign orders from home, our customers do not have to worry about a delay due to bad weather or other emergencies,” Gillmor said.

Electronic signatures were not the only improvement that the IC has developed for its customers.

Last month, discretionary appeals at the Commission-level were added to Workflow. In Workflow, orders are created and promptly routed to the appropriate staff members for review. In addition to this advancement, a new search feature was added that allows Commissioners to search for orders by claim number, party last name or party first name.

“By having the ability to create a Commission-Level Workflow Report and search for specific claims, I have claims-related information at my fingertips,” Gillmor said. “By quickly implementing this type of advanced technology, the IC will not only increase efficiency, but also accountability.”