Industrial Commission Medical Specialist Resources
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Medical Services
The Medical Services Department is responsible for scheduling medical examinations, and processing medical reports to prepare permanent total disability (PTD) claim issues for hearing. We also recruit and train independent, impartial physicians throughout Ohio to perform these examinations on behalf of the Industrial Commission.
We hope that our website can answer any questions you might have. If you need additional assistance, please contact us.
Contact Us for Questions or Concerns Regarding:
Medical Scheduling and Fee Billing
Diane Chamberlain
614-466-4291
1-800-574-6559
Fax: 614-466-1661
Email: diane.chamberlain@ic.ohio.gov
Permanent Total Disability Report Processing
Sara Castle, Peer Review Coordinator
614-387-3898
Fax: 614-466-1051
Email: sara.castle@ic.ohio.gov
Medical Issues
Director of Medical Services
614-644-9234
Fax: 614-466-1661
Email:
John W. McGrail, M.D., Chief Medical Advisor
Email: john.mcgrail@ic.ohio.gov
Medical Services Hours of Operation: Monday - Friday, 8:00am - 5:00pm
Address: 30 West Spring Street, 10th Floor
Columbus, OH 43215-2233
I.C.O.N.
I.C.O.N. is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.
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We're here to help! Call, fax or email us at askIC@ic.ohio.gov with questions and concerns.
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The Appeals Process
Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.