Industrial Commission Medical Specialist Resources

Medical Services

The Medical Services Department is responsible for scheduling medical examinations, and processing medical reports to prepare permanent total disability (PTD) claim issues for hearing. We also recruit and train independent, impartial physicians throughout Ohio to perform these examinations on behalf of the Industrial Commission.

We hope that our website can answer any questions you might have. If you need additional assistance, please contact us.

Contact Us for Questions or Concerns Regarding:

Medical Scheduling and Fee Billing
Diane Chamberlain
614-466-4291
1-800-574-6559
Fax: 614-466-1661
Email: diane.chamberlain@ic.ohio.gov

Permanent Total Disability Report Processing
Sara Castle
, Peer Review Coordinator
614-387-3898
Fax: 614-466-1051
Email: sara.castle@ic.ohio.gov

Medical Issues
Wanda Mullins
, Director of Medical Services
614-644-9234
Fax: 614-466-1661
Email: wanda.mullins@ic.ohio.gov

John W. McGrail, M.D., Chief Medical Advisor
Email: john.mcgrail@ic.ohio.gov

Medical Services Hours of Operation: Monday - Friday, 8:00am - 5:00pm

Address: 30 West Spring Street, 10th Floor
Columbus, OH 43215-2233

I.C.O.N.

I.C.O.N. is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.

Contact

We're here to help! Call, fax or email us at askIC@ic.ohio.gov with questions and concerns.

Forms

Download individual PDFs of IC forms.

IC Policies

Get the information you need to comply with IC rules, resolutions, policies and guidelines.

The Appeals Process

Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.