Industrial Commission Online Network Representative Guide

How do I change my mailing preferences?

After logging into ICON, click the “Profile” link in the left navigation bar.

Mail Preference
The “Mail Preference” section allows you to manage the receipt of paper copies of notices, orders and letters.

If your organization is currently receiving paper copies of notices, orders and letters, you can opt to stop receiving paper copies by following these steps:

• 1. Under the “Mail Preference” section, click the “Revise” link
• 2. You will now be asked to verify your choice. Click the “Submit” button to complete your request
• 3. Upon returning to the Rep Profile page, you will now see “Your organization has requested that the Industrial Commission no longer print and mail to you paper copies of your notices, orders, and letters.”

If your organization is not receiving paper copies of notices, orders and letters, you can opt to start receiving paper copies by following these steps:

• 1. Under the “Mail Preference” section, click the “Revise” link
• 2. You will now be asked to verify your choice. Click the “Submit” button to complete your request
• 3. Upon returning to the Rep Profile page, you will now see “Your organization currently receives paper copies of notices, orders and letters.”

Electronic Mail Preference
The "Electronic Mail Preferences" section allows you to manage the receipt of notices, orders and letters via email.

If you currently don't receive electronic mail notification of notices, orders, and letters, you can opt to start receiving email notification by following these steps:

• 1. Under the “Electronic Mail Preferences” section, click the “Revise” link corresponding to notices, orders, and letters.
• 2. Enter the email address where you wish to receive notifications and click the “Add” button
• 3. Repeat to have notifications sent to additional email addresses
• 4. Upon returning to the Rep Profile page, you will now see "You have opted to receive electronic mail notification of notices, orders, and letters."

To remove any email address, place a checkmark next to each address you want removed and click ‘Remove’. (Keep in mind that if you choose to stop all email by removing all email addresses, paper copies of notices, orders and letters will NOT be automatically mailed to you. You would need to opt to receive paper copies of notices, orders and letters, as outlined above.)

PLEASE NOTE: If you opt to receive correspondence electronically, but do NOT enter an email address you will not receive any correspondence.