Industrial Commission Online Network Docketing Rep Info

With the potential to have multiple representatives associated with a claim, the Kaizen team identified a hierarchy of representatives for docketing purposes. While all active representatives will continue to receive the notice of hearing, Automatic Docketing System (ADS) will select a single injured worker and employer representative for docketing purposes. The docketing representative will be the only representative considered when adjusting for hearing blocks and concurrent hearing levels.

The injured worker's docketing representative will be determined as follows:

  • If an injured worker is represented by an attorney and a union representative, the attorney will be considered the docketing representative.
  • If there are multiple representatives for the injured worker, the representative with the latest effective date will be considered the docketing representative.

The employer's docketing representative may be designated by the employer on ICON. If there are multiple representatives and no docketing representative has been designated, ADS will determine the docketing representative as follows:

  • If there is an employer representative identified with an R1 (or similar document) in the claim, it will be considered the docketing representative. If there are multiple representatives, the representative with the latest effective date will be considered the docketing representative. A third party administrator (TPA) at the claim level will not be considered as a docketing representative by ADS, but may be selected by the employer as the designated docketing representative.
  • If there are no employer representatives filed with an R1 at the claim level, the global/risk representative will be considered the docketing representative. If there are multiple global/risk representatives for the employer, the representative with the latest effective date will be considered the docketing representative.

An employer may designate a representative to be considered their primary docketing representative by using the Manage Reps link on the Employer Home page on ICON. The employer can designate representatives at both the claim level and global/risk level. If the employer designates representatives at both the claim level and global/risk level, the claim level designations will take precedence.

These changes will be implemented in phases. The first phase has been implemented, which allows employers to designate docketing representatives. The docketing representatives are indicated on both the Claim Data page and the All Documents page on ICON. In a future phase, ADS will be changed to only consider the docketing representatives when scheduling and adjusting for hearing blocks and concurrent hearing levels.

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